Skip to main content

Admin Guide: How to set up a workspace

Organize and manage your workspace

Updated this week

Workspaces help you structure collaboration – clearly separated, securely managed, and tailored to your teams.

  • Secure Workspaces: Separate workspaces for teams, departments, or projects.

  • Targeted Knowledge Sources: Each workspace has its own knowledge base.

  • Individual Access Rights: Users are granted specific permissions per workspace.

  • Flexible Switching: Easy navigation between workspaces ensures clarity and organization.


Managing a Workspace

Open Workspace Settings by clicking the arrow next to your workspace name and selecting the gear icon.

Alternatively, you can create a new workspace. Click the arrow next to your workspace name and select "+Create Workspace."

  • Enter a short workspace ID and a workspace title.

  • Invite all registered users to the new workspace or add specific users after creation.

  • Click "Create Workspace" to save the new workspace.

💡 Users can easily switch between workspaces without losing track. Each workspace can be assigned to specific departments, projects, or teams, keeping all relevant information and documents centrally organized.

How to switch between workspaces:

  • Click your current workspace.

  • Select the desired workspace from the list.


General

Configure your workspace's basic settings:

Workspace Name: Give your workspace a clear and descriptive name.
Example: "Berlin City Marketing"

Guidelines: Add general guidelines (e.g., tone of voice, brand rules, word choices, facts, etc.) for this workspace.

💡 Guidelines are automatically applied when generating content. Whether it's answers to your questions, social media posts, or blog articles, the AI will follow the communication style, vocabulary, and brand rules you've defined. This ensures outputs always match your company, team, and communication needs.

Example: Guidelines for the workspace "Berlin City Marketing":

  • Tone & Style: Open-minded, inspiring, authentic – always tied to Berlin and its diversity. Clear and welcoming, without exaggeration.

  • Vocabulary: Use terms like capital, diversity, innovation, culture, quality of life, community. Avoid clichés and overly bureaucratic language.

  • Brand Message: Berlin represents diversity, creativity, and quality of life – a city that connects and inspires people.

Do's:

  • Highlight diversity and innovation

  • Showcase projects and initiatives

  • Emphasize solutions and progress

Don'ts:

  • No exaggerations or empty promises

  • No political statements

  • No negative comparisons with other cities

Click "Save" to apply your inputs.


Users

In the settings, open the "Users" section to manage your workspace members:

  • Invite Users: Add new team members by email invitation.
    💡 Note: Users must be invited to each workspace individually.

  • Invitation Status: See whether a user has accepted the invitation. If not, you can resend the email or remove the user.

  • Assign Roles and Permissions: Each user is assigned a specific role with corresponding permissions, determining their access to features and data in the nuwacom platform. Your rights depend on the role assigned to you – such as Admin, Editor, or Viewer.

Learn more about roles and permissions here.


Voices

This feature allows you to analyze, save, and make specific writing styles available across the entire workspace. Team members can easily select and use these styles during content creation to ensure consistent, brand-compliant communication.

You have two options to add a voice:

  • Identify Voice (Recommended): Let the AI analyze and define your style based on writing samples or websites. You can then manually adjust it if needed.

  • Enter Manually: Describe the tone using characteristics like formal or informal, emotional or neutral, subjective or objective, consistent or varied.


Languages


Define the available languages for content and briefings in nuwacom. The order determines how they appear to users.

Example: Set "German" as the primary language and add "English" as a secondary one. New content will be created in German by default. Use the plus icon to instantly translate the content into English.


Models

Define the available AI models for your workspace.

Image Generation Model:
Set the default image model for your workspace – useful for tasks involving visuals, such as graphics or illustrations.

Language Models:
Choose which language models users can access in your workspace. These are available in chat, content generation, and agent creation.

  • Use Filter Options: Filter by providers like OpenAI, Anthropic, Google, Meta, Mistral, and Cohere to refine your selection.

  • EU-Hosted vs. US-Hosted Models: Choose between EU- or US-hosted models for flexibility and compliance with local regulations.

  • Activation Toggle: Enable or disable models to optimize your workflow quality and efficiency.

Learn more about available AI models in our 🔗 Article.


API Keys

As the admin of a space, you can manage all API keys. API keys are used to authenticate requests to the nuwacom API. You can create new keys or revoke existing ones.


Delete Workspace

Go to "General" in the settings menu.

  • Click "Delete Workspace" at the bottom under "Danger Zone."

  • Enter the workspace name in the pop-up window.

  • Click "Delete Workspace."

⚠️ All content in this workspace will be deleted. This action is irreversible.


Filling the Knowledge Base

Fill your workspace's knowledge base with relevant documents so your team always has access to essential information. The knowledge base is the central repository for everything needed for work and forms the foundation for AI-powered chat, search, content creation, and agents.

You can fill the knowledge base in three ways:

  • Create Workspace Folders: Upload important documents manually and organize them by department, team, or project.

  • Web Crawler: Automatically pull content from websites by scheduling regular crawls.

  • Automatic Sync: Use data connectors to automatically sync content from selected sources to the knowledge base.

Tips for Data Hygiene:

  • Start lean, with a clear, intuitive folder structure.

  • Organize by department, team, or use case.

  • Only include relevant and up-to-date content. Avoid outdated material.


Manage Agents


Choose from a wide range of specialized agents and decide which ones should be activated for your team. Agents support you with tasks like writing, proofreading, research, or fact-checking.

Go to the "AI Library" and open the "Agents" section. Under "nuwacom Agents," you'll see an overview of all available agents with short descriptions.

  • Consider which agents best support your team's workflows and needs.

  • Activate only those agents relevant to your processes – available in German or English.

  • As an Admin or Superadmin, you can activate or deactivate agents at any time to adapt to your team's requirements.

Did this answer your question?